At Bustrak, our top priority is to make life easier for bus companies, schools, and parents. To provide a trustworthy app experience, we prioritize the privacy and security of user information. We are committed to maintaining secure data protection and app security compliance, giving you peace of mind when using the app.
Bustrak understands how important privacy is to users. Recent reports indicate that many consumers are concerned about online privacy, especially when they don’t know what personal data is being collected.
Bustrak seeks to make our Privacy Policy as transparent as possible by presenting it in a Q&A structure, allowing you to find the information you need quickly and easily. With years of experience in software development, Bustrak emphasizes the critical importance of security in every aspect of our software and operations.
In this blog, we’ll discuss why security is essential for school bus tracking, how Bustrak safeguards user information, and the characteristics that make Bustrak safe for users. Let’s dive in!
Why is Security Important for School Bus Tracking?
At Bustrak, app security compliance is a priority because the app is responsible for storing sensitive information related to families and schools.
The Bustrak app and software do not directly collect information from children. Instead, any data, including names or addresses, are collected by schools using the Bustrak platform, not the app itself.
App security is essential for school bus tracking to prevent unauthorized access to sensitive data.
In the next section, we’ll learn how Bustrak implements safety and security standards to promote a safe user experience.
How Does Bustrak Safeguard User Information?
Bustrak protects data through physical, administrative, and technical measures. Together, these three methods form a coordinated security defence. Let’s take a closer look at each one.
Physical Security
Bustrak physically secures user information through safe data storage. To ensure the safety of our software, we restrict access to Bustrak’s company accounts and physical devices. Access to personal information is restricted to the Bustrak team and only accessed on a strict need-to-know basis.
Bustrak employees with access to personal information have all passed criminal record checks and are bound by a confidentiality agreement.
Administrative Security
To maintain our administrative security measures, we regularly audit our procedures to ensure they meet the latest standards and best practices. To support our app security compliance, we consistently adapt to the newest and highest security standards, ensuring we provide the most secure service possible to users.
Technical Security
App security compliance is vital to Bustrak’s operations. To meet current standards and regulations, we secure all data stored or transmitted by the app using Secure Sockets Layer (SSL) or similar technology. Bustrak data is always encrypted, protecting it from interception during transfer or storage. Our encrypted data is stored securely on cloud-based servers.
What Makes the Bustrak App Secure?
Next, let’s look at key elements of our operations that ensure user privacy at every level.
How Bustrak Secures Information at the Individual, Administrator, and System Levels
Individual
For individual users, a unique password is required to set up your Bustrak account. This ensures that only you have access to your account. Choose a strong password to help protect your account. To support app security compliance standards, you may access, correct, or delete any personal information you provide directly to us through our app.
Administrator
For school and bus company administrators, unique Route IDs are created to register families to their school bus route in the app. These IDs help prevent unauthorized attempts to add users to a bus route. Creating a strong password and ensuring that only authorized users in your organization can access the Bustrak account is another way to enhance your security.
System
At the system-wide level, Bustrak data uses SSL encryption and similar technologies to keep data safe from unauthorized access. The Bustrak system only collects and keeps the information it needs to operate. Personal data associated with your account will be kept until your account is deleted. If we no longer need the information to provide products and services, we will delete your personal information.
Summary
Overall, Bustrak strives to create a secure user environment through our security and privacy standards. Specifically, Bustrak safeguards user information through physical, administrative and technical measures. Distinct features are also integrated into each user level, individual, administrator, and system-wide, to ensure continuous app security compliance.
In all our operations, we work diligently to maintain app security compliance with current standards and best practices.
Get Started with Bustrak Today!
Are you looking to simplify the school bus process for your organization? Bustrak provides an easy, app-based solution that streamlines communication between parents, bus drivers and bus administrators.
With Bustrak, families benefit from increased communication and instant access to information, all at their fingertips.
Contact us to learn how Bustrak can improve your school bus operations today!